About Tbay Cleaning Services
From Thunder Bay, to all of Canada
Tbay Cleaning Services started in 2019 as a two-person crew on the shores of Lake Superior. Today we're a national network of vetted local cleaning teams in 151+ communities — run with the same Northern Ontario straightforwardness.
Our story
Built on a simple observation
Canadians couldn't find a cleaning company that answered the phone, quoted honestly, and showed up the same way every time — especially outside the biggest metros. So we built one: local crews who know their communities, backed by national standards, training, and supervision.
Every crew member is an employee — background-checked, bonded, insured, and trained on our 50-point checklist. Every account gets a named supervisor and monthly quality audits. And every quote is a firm flat rate delivered by a real person, usually within one business hour.
13
Provinces & territories
151+
Cities served
12
Specialized services
50-pt
Quality checklist
How we work
Four promises, kept daily
01
Show up
On time, in uniform, with everything needed. Reliability is the foundation everything else stands on.
02
Own the result
Every visit ends with a documented quality check. If it isn't right, we return and make it right — free.
03
Respect the space
Homes and workplaces are personal. Background-checked, insured professionals only — never subcontracted strangers.
04
Keep it honest
Flat rates quoted upfront. No meters, no upsells, no fine print. The price we say is the price you pay.
Services
Free same-day quotes
Talk to a real coordinator
Call 807 697-5399 or email admin@tbaycleaners.com — no forms, no waiting. We answer like the small-town company we still are.